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Welcome to Online People Talking with Jen Barkan! In this episode, Jen is joined by Jessie Suggs and Amanda Martin to recap the recently dropped Q2 Online Sales Benchmarks! Things have held very steady since last quarter, and in some instances, improved! Also discussed in this episode are upcoming opportunities for growth and recognition, and Amanda leaves you with some homework that will improve your funnel.
Word On The Street: Do You Remember Your First Day As An OSC? (15:20)
- Jen, Jessie and Amanda do! They reminisce on their first day as an OSC! The accomplishment, the excitement, the nervousness -- all the feels!
- The team is onboarding new online sales specialists, and are loving the work ethic and eagerness to learn they are bringing!
- Online Sales Academy dates have been announced (November 13-15) and limited spots are available!
- Who should apply for The Nationals?
Question Of The Day: UTour (26:57)
- Great resource for onsite sales team
- Ways to use it effectively and not bypass online sales
- You should have a UTour follow-up process (light weight, soft selling)
Topic Of Today: The Q2 Benchmarks! (13:33)
- What are the Benchmarks, and how do we calculate them?
- Pleasantly surprising key metrics!
- Are you tracking "show rate"?
- Recapping top performers
- Data you can add to your reports to tell the story about what is happening with your leads
Skills Check! (30:28)
- Amanda gives you some homework!
- Correctly defining an aged lead
- Discovering the why behind your data
